Live Charger Monitoring
Instantly see which chargers are online, active, offline, or experiencing issues across your entire network.
CSMS Features
TIAR AI CSMS gives Charge Point Operators real-time visibility, remote control, and AI-powered troubleshooting to keep charging networks reliable, efficient, and always ready for customers.
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every charger, every minute.
Stay in control
manage uptime, reduce operational costs, improve performance, and keep your charging business moving.
What We Offer
Complete Charger Visibility
Monitor, diagnose, and control your entire charging network from one intelligent platform.
Offline Duration Tracking
Know exactly when a charger went offline and how long it has been unavailable, helping your team respond faster and reduce downtime.
Clear Offline Status Diagnosis
Identify the reason behind charger downtime—whether it is a communication error, PLN power outage, charger fault, or specific error code.
Remote Charger Restart
Restart individual chargers remotely without sending a technician on-site, reducing operational cost and speeding up recovery time.
Network Health Statistics
Monitor the overall health of your charging network with clear performance statistics, uptime indicators, and operational insights.
Best & Worst Performing Station Rankings
Instantly identify your top 10 best-performing charging stations and top 10 underperforming stations, helping you optimize operations, prioritize maintenance, and improve network profitability.
AI-Powered Problem Response
Get AI-assisted recommendations to understand charger issues and identify the best solution faster.